Goods delivered to your door nationwide.
We deliver locally on our own van, on set days for different areas.
And nationwide via post, please see the shipping page for more info.
Alfreton Store:
07964035847
Office Line:
07539371701
Call us about your order, or email and we will get back to you asap.
Please note we may be working remotely so emails are always welcomed.
Chesterfield Store-
07301228447
Contact us

CLICK & COLLECT
AVAILABLE TUESDAY, THURSDAY, SATURDAY*
*View full T&Cs
​ Christmas & New Year Opening Hours
Wednesday 24th 9:30am-4pm (Christmas Eve)
CHRISTMAS DAY CLOSED
BOXING DAY CLOSED
Saturday 27th CLOSED
Sunday 28th CLOSED
Monday 29th 9:30am-5pm
Tuesday 30th 9:30am-5pm
New Year Eve 31st 9:30am-4pm
NEW YEAR DAY 1st CLOSED
Friday 2nd 9:30am-5pm (back to normal hours)
Online, Local Van Deliveries:
Monday Run last date: 22nd of December, restarting the the 5th of January.
Wednesday Run last date: 24th of December, restarting the 7th of January.
Friday Run last date: 23rd of December (Tuesday), restarting the 9th of January. (change to delivery day due to how xmas falls, please choose the 26th of December at check out)
Nationwide online orders:
Last date to post of orders will be the 18th of December.
Restarting the 6th of January. This is not a guaranteed date, as we are reliant on the courier companies.
Subscription orders:
All Subscription payments will remain the same, however will we only deliver and fulfil orders in the times given above due to the public holiday, this can cause disruption with subscription orders, therefor please check your dates.
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Help
Please select the relevant section from the links below, or see underneath for our frequently asked questions.
New to raw feeding?
Visit: https://www.lavenderdogshop.co.uk/raw-food-guide
Wanting to try DIY raw?
Visit: https://www.lavenderdogshop.co.uk/raw-diy-guide
Question about our delivery/ courier service?
Visit: https://www.lavenderdogshop.co.uk/shipping-info
Frequently Asked Questions (FAQ)
I have defrosted tripe for the first time, but it smelled rotten so I threw it away.
Fresh green tripe has a strong odour and is naturally green in colour, this is normal and is safe to feed.
How much raw food does my dog need?
Click here to visit our raw feeding guide for further information.
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Do you deliver in my area?
Click here to visit our ‘Shipping Info’ section for further details.
I have just started feeding raw and my dog has become loose.
There are many factors that can cause irregular bowel movements. Contact us for further advice.
I have just bought some raw food, my dog does not like it. Can it be returned?
Frozen items are temperature controlled, therefore anything that has been chilled or frozen can only be returned within 30 minutes after purchase, unless the item has been recalled or is faulty. After this time, we are unable to take the items back for a refund, due to any temperature changes that will cause bacteria and pathogens to grow and risk making animals poorly. Thank you for understanding.
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I want to use natural remedies. Which products do I need?
Click on the Relevant Natural Remedies for Common Issues:


