SHIPPING INFORMATION:

Now available our monthly raw food delivery service, in and around Derbyshire! 

We currently only ship out to the UK. We use trusted companys such as, Royal Mail, Hermes and Interlink Express, mostly are signed for by you.

This is a Monday to Friday service to keep all costs down and normal take 3/4 working days to be processed. Where possible we reuse and recycle packagaing. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Make sure you leave a contact number or a quick way of getting in touch should we need to. Items are not always guaranteed to be stock.

 

 

Postage Fees:

The price of postage depends on the weight of the parcel, these weights are already worked out for you when you CHECK OUT, so there's no hassle for you. 

Monthly van delivery:

Our monthly van delivery service is £3.50 per drop, with no minimum order. Your Delivery day is dependant on your postcode area. All orders need to be placed by the Sunday before your delivery date.

We use a route planner to calculate the most efficient way for us to get to you. This gives us a ruff idea on a delivery time. If you require this time please state this along with your contact phone number and we will let you know on the delivery morning.

If you are not in we will leave in a safe place of your choice and endeavour to provide poly boxes to keep your food frozen. Sometimes this is not always possible!

1st Wednesday of the month:

postcode areas- DE5 DE7 DE6 DE2 DE1

 

2nd Wednesday of the month:

postcode areas- DE4 S45 S42 S40 S41 S44 S18

3rd Wednesday of the month:

postcode areas - NG16/15/17/18/19

 

Phone orders are always welcome for collection 

 

Return Orders: 

Frozen goods are none returnable unless the item is faulty, this is due to them being temperature controlled goods. Of course we do exchange or refund any none temperature controlled goods but, being a small independent company we do not currently cover the cost of postage for returning items to us, that you have incorrectly ordered or changed your mind. If you have any queries don't hesitate to contact us.

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Where to find us:

Lavender Dog Shop,

Wimsey Way,

(Across from ETS tyres and Screwfix)

Somercotes, Alfreton, Derbyshire,

DE55 4LS

Email: Lavenderdogshop@gmail.com
Tel: 07964035847

Facebook: https://m.facebook.com/Lavenderdogshop/?locale2=en_GB